Over the years we have received so many wonderful reviews from our customers. We are excited to share what they have to say about us.
You can also read additional reviews on our Google, Facebook, and Groupon pages!
Please read the comments below. If you would like to have your testimonial added to our website, please send it to us for review.
My experience at Campus Eyes has been good both times; I am a repeat customer and would go again.
The customer service was exceptional and beyond duty from everyone there. Benny also patiently answered all questions and helped me find frames based on what I was looking for, my price range, and what suited my face colouring and shape. I found him willing to work with my limited budget and I left very happy with my purchases and the price I paid.
I find the frames to be of lasting quality, and there are more options that I actually like and would be happy wearing.
Both times I purchased frames there, I had first tried on many frames and asked about total prices in a good number of stores in KW area, so my experience and knowledge of prices and frames isn't limited to Campus Eyes. Their prices are reasonable and their quality is good, their service excellent. I would go again.
- Amanda Schurr
I have been going to see Benny for 15 plus years for eye care, and you couldn't pay me to go anywhere else. He has always made me feel more like family, not just another customer. He is honest, kind and incredibly generous. Unlike most businesses out there, Benny is not worried about the bottom line, he cares about his customers and what's best for them.
As soon as I walked in, Benny gave me a great big wave and smile, even though he was in with another customer. His store is beautiful, clean and so well organized. Then I was greeted with a warm bubbly hello and welcome from the girl running the front. She was so nice and had a smile on her face the whole time. And when I asked if she could open the window cause I was a little warm, she jumped up and opened the window right away, then asked if there was anything else she could do. Next, the optometrist that gave my exam was super sweet and friendly and made me feel so comfortable. She answered all my questions and was also so patient, especially when I had to ask her to do a couple of the things twice. Extremely Impressed. Side note; the bathroom is spotless, and that is another example of Benny making sure his customers are taken care of.
Then Benny himself helped me pick out my glasses. Which was so helpful, because he has such an amazing selection, it was so hard to pick. He kept finding me ones to try on until, Jackpot!!! We found the perfect pair and I was Ecstatic!!!
He even gave me a great deal. Again always taking care of his customers.
Bottom line, I just want to thank Benny and his team for yet another great experience, for taking the time to help me and make sure I was happy.
What a better world this would be if more business treated their customers like family and not just money in their pockets.
Thank-you Benny, your kindness will never be forgotten.
I am a returning customer of Benny's for two years - I have purchased two pairs of glasses two years ago, and two pairs recently. I was very impressed by the quality of service and the frames/eyeglasses themselves.
Benny was quick and professional - he fit and adjusted my glasses in a very short time. I have been to other shops where I had trouble getting a good fit, or had to return several times because of issues with the lenses/frames. Benny seems to get it right the first time, which is a huge time and effort saver.
Benny also has a quality selection of frames and lenses. I have purchased two sets of titanium frames, and they are holding up fine after two years. Some in his collection are more expensive, but I think they are good investments. As someone with a deep prescription, Benny also offered a nice, thin lens with a blue coat filter. I can spend most of my day in front of a screen, and I have gotten a lot less headaches with these lenses.
In summary, Benny has made the biennial eyeglass purchasing process quick, painless and error-free. He may not offer the cheapest glasses around, but I believe the service he provides is worth it. For anyone on the fence about his prices - I think he will be worth the extra cost in terms of time saved and the quality of product.
- Victor Poon
My wife has always received great service from knowledgeable staff at Campus Eyes and they were very helpful when she recently broke her glasses.
- Dave Welton
Love love loved it!! Without a question, absolutely the best place to buy glasses in the Kitchener-Waterloo area. The service and quality of lenses and frames are unsurpassed. The staff is friendly, patient and knowledgeable. I had a ton of questions and they couldn't be more kind and informative! Two thumbs up !!
- Cyrus Samimi
The staff at the Campus Eyes are very friendly, polite, and patient. While choosing two different glasses, I felt so well taken care of. All my questions were answered and I was presented with various options to choose from. Campus Eyes definitely deserves public recognition for their professionalism.
- Gunther Kramer
It was my first experience with this company, but I am very happy that I chose it. The customer service experience was excellent, the staff there really helped me out, especially Helen who made a huge difference with the whole experience, in choosing my eyeglasses and much more. I highly recommend it.
- Raluca Fizesan
Fantastic customer service and expert product knowledge. I have the best vision I have ever had since having to wear glasses.
- Ana T